It has been an absolute pleasure speaking to you. With regards to your customer service, it's fantastic I couldn't fault you at all - keep up the great work.
As I have done with any research around the wedding, I looked online, at social pages and emailed those that seemed to fit our requirements. Tipi Unique appealed initially as you're local and independent and I liked the idea of supporting local traders etc but, I also felt I would get a better service compared with larger companies that just see you as 'another booking' and that is an important factor for me.
The first email you sent to me in response to my enquiry was friendly, personal and you actually made me feel excited about the wedding. Up to that point I was overwhelmed with decisions and worried that I was making the wrong choices. Other responses I had from companies offering a similar service were often generic which seems a bit cold when you're making some really big (and expensive) decisions. And every contact since then has been the same which, highlights to me that you care about your customers and you'll go the extra mile.
Thanks for all your help - you've really helped to make this a fun experience. I chose you because your website was impressive, you had the size of structure that I needed and also because you were incredibly responsive to emails. I can tell you that I'm glad I Tipi Unique, because you have made the experience of planning this party great fun with your enthusiasm and sense of fun.
The main reason for choosing tipi unique is down to Karen and Mat’s personable approach. From our first email enquiry Karen made us feel that our wedding was the most important and not just one of many. Karen's energy and enthusiasm along with their professionalism made us feel that we are good hands and all will go according to plan. Karen is keen to share her knowledge and expertise, and gave us many options and ideas that will make our wedding that extra special - whilst still being very much OUR wedding and personal to us.
The reason we chose Tipi Unique was initially the well informed web page, along with the good number of lovely photos. I like that the different plans are on the website as it shows how versatile the tipis are. From then on, you contacted me quickly after my initial enquiry and have always been in contact, which gives me confidence that you will be ‘hands on’ nearer the date.
After our first meeting, I felt that you took the time to listen to what we wanted and what our ideas were, and you also came up with lovely ideas too. Your enthusiasm is contagious! I can now look forward to the event knowing that we can all work together to make sure it's a success.
We chose Tipi Unique after a lot of research and emails to various tipi and marquee suppliers. Tipi Unique had competitive pricing, so we met them along with another 2 suppliers to view our venue. As soon as we met Karen she was so helpful and her knowledge was brilliant. She made us feel excited about our wedding and helped us to see how a tipi could work in the space that we had.
Since meeting Karen she has since sent over so much information for us to look through, along with detailed cost options with various set ups and layouts. Tipi Unique are so great at communication, and because of their knowledge in this area it gives you the confidence for your own wedding. It's also great knowing they had their own wedding in a tipi so have experienced it first hand!
Overall they are great at communication, they have competitive pricing, and they give you lots of confidence for your big day 🙂
We chose Tipi Unique because of how helpful you have been to both me and Kev in the lead up to our booking. You've done everything with our best interest at heart, such as the low deposit, and pencilling us in until we were ready to book. You are extremely competitive on price as well, and we found we were getting the best for our money with you. It was a no brainer as soon as we met you Karen! Tipi Unique is perfect for us!
I choose to use Tipi Unique for our wedding over our venues recommended supplier because they were just so easy to deal with, nothing was too much trouble and their tipis were just amazing. As I am a florist and venue designer, being able to create the atmosphere and style I wanted was so important, so being able to work with my suppliers was absolutely crucial and Tipi Unique gave me such a fantastic space to work with.
Nothing was too much trouble for them, we changed things several times (sorry!) and the bar and fire pit we ordered as well were such big hits with the guests. We cannot recommend them enough, if you want a truly different wedding and want to create a beautiful space, that is only yours, then these guys are a must.
Thank you so much for being part of an amazing day, so many people said it was the best wedding they had been to, informal, relaxed, but full of loads of details that these tipis enabled us to supply. We spent lots of time in them, setting everything up that it really felt like home and so many people commented on what an amazing energy the space in the tipis had. I didn't want to leave. Warm, comfortable, amazingly flat under foot, (I had heels on and I didn't even notice it was so easy to walk on) and so versatile, you could create anything under them. Truly truly spectacular thank you all.
Harri and I are so so happy that we had Tipi Unique for our wedding on 28th May 2016. Karen and Mat were beyond helpful and listened to all our hopes and dreams for our big day and made them a reality with their tipis. Always on the end of the phone or email, the planning process was smooth and never stressful for us. We couldn't recommend this company enough. If you're after a truly unique, boho, out of the ordinary wedding then we urge you to get in touch with Karen and Mat at Tipi Unique!
Love, Mr and Mrs Whittaker xxx
We just wanted to say thank you so so so so so much for all the hard work and design that went into the tipi. We absolutely loved working with you and we are so glad we decided to have a tipi at the wedding. It was beyond all of our expectations and just set the day off perfectly.
So many people came up to us to say how much they loved the space and seeing people relaxing (and at some point even dancing) in there, which really added to the atmosphere we wanted to create. From the moment we first contacted you, right up until we signed off on the tipi the night before we have had nothing but confidence in everything you did. You inspired us to come up with some lovely ideas both inside the tipi and also in the venue which was so lovely!
Your enthusiasm was totally infectious Karen and we absolutely love you for it!! We are so so grateful for everything you did for us to make our day so special and perfect in every way! We genuinely did have the best day of our lives and we are so thankful you played a part in it - so thank you again!!! Your business is absolutely wonderful and we will be recommending to everyone we know whose got an event coming up!!! Thank you so so much, and hope that our paths cross one day in the future!
All our love, Mr and Mrs Penney xx
Such passion and enthusiasm for creating unique events- I'm really looking forward to working together!
Endure Brewing Co. recently partnered with Tipi Unique to create the Campfire Sessions Stage at boutique indie rock festival, Rec Rock in the Peak District.
Karen, Mat and the whole Tipi Unique team worked tirelessly to create a stunning setting and atmosphere with their tipis, lighting and furnishings and it exceeded all our expectations. It perfectly complimented our Craft Bar, DJ’s and acoustic music sessions making the Campfire Sessions Stage the stand-out area at the festival. We were able to welcome festival-goers of all ages to the Endure & Tipi Unique experience to enjoy the craft beverages, live music and even toast marshmallows on the fire in the tipis!
We look forward to working with Tipi Unique again in the future, and we’d highly recommend using them if you’re interested in creating a truly unique tipi inspired experience.
A lovely company to work with. Very professional and are truly passionate about what they do. Can't wait to work with them more in the future.
I had the pleasure of decorating one of these tipis for a wedding over the bank holiday... It was amazing! And the owners were so lovely and helpful, I love your little pup too! I hope we get to work with you again! Xx
What an amazing company to work with, I organised a 3 day charity event with 3 giant tipis. Tipi Unique were flexiable and a pleasure to work with, they made sure our event ran seemlesly and were on hand throughout the weekend to answer any questions I had. I can't wait to work with you again.
Thank you to Karen, Mat and all the team! xx
Karen & Mat were fantastic from the moment we got in touch. So very supportive the whole way through the process. Karen is always on the other end of an email/call for whatever queries or concerns you may have. It was a pleasure organising our wedding and was made so much easier with a team like Tipi Unique.
Their styling and accessories really give the tipis the perfect look. Everyone loved the edison bulbs especially. Thank you Karen and Mat for being the best team we could have asked for xx
What can I say, working with Karen, Mat and the team is amazing. Their attention to detail, their flexibility and their passion for what they do shines bright. Nothing is too much trouble to ensure that you have the right tipi style, layout and set up for your wedding or event.
It is a dream to work alongside Tipi Unique and cannot wait to work together throughout 2016 + 2017! A lot of planning to do and could not think of a better tipi company to work with!
Karen, Mat and their team did a fantastic job in creating an amazing venue for my 50th birthday celebrations at the weekend. Nothing was too much trouble for Karen in the weeks leading up to the event - her enthusiasm is infectious and she helped me with lots of party ideas and features.
The actual tipi was fabulous - luxurious and weather proof (it rained pretty hard!) The heater worked almost too well and the lights looked spectacular! I cannot praise them highly enough - what a brilliant group of people. I just need an excuse for another party now!